Multiple Empathy Disorder

Effective design collaboration with enterprise teams

Amy Jiménez Márquez
Amy Jiménez Márquez
5 min readNov 11, 2016

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Recognize any teammates? (image via Wired)

The players

If you’re an experience designer working with or in a large enterprise, you’ve probably noticed a strain on your empathy. First and foremost, you empathize with the people who will be using the product or service you are designing. Oh, but wait — you really have to be sure to empathize…

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Design leader at Zillow. Ex-Amazon Alexa. Latina in tech. Publisher @boxesandarrows. Seeking to make lives a little easier through design.